Monday-Friday ~ 10AM-4PM PST (Los Angeles). Closed Weekends.

On average, we try to reply within 3 business days excluding holidays.

Please send your email using the contact form below or by contacting us directly.


General / Refund / Order Questions:

> Include your order number, photos and other specifics for faster replies.

Press / Sponsorship / Collaboration Inquires:

> Include deadlines, pricing, etc. We do not attend or schedule phone calls without this information.

Wholesale Inquires:

> Shop wholesale, no account required:

> All products are ready for private/white label, select "Unlabeled" and checkout. The product will arrive blank for your own labels to be applied. 

> If you have a private label inquiry, please specify the order $$$ amount or items you'd like, date you need it in-hand and any other information.

FYI: We do not typically accept orders for custom private scents or custom printed labels under $1,0000.


** For faster replies, please always include your Order Number and do not send multiple emails or support messages. **


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